Skip to main content
All CollectionsKolex Help CenterKolex FAQ's
How Do I Redeem my 2023 Storylines Signature Redemption Card?
How Do I Redeem my 2023 Storylines Signature Redemption Card?
Sara Hielema avatar
Written by Sara Hielema
Updated over a week ago

Congratulations on securing a 2023 Signature Redemption Card!

There are four steps to obtaining your Signature Card!

  1. You must scan the back QR code with the Kolex mobile application.

  2. Once scanned, please go to the web application (Kolex.gg) and locate the card in your library under Season 2023. The Physical type is "Hybrid" & Subcollection is "Signature Redemption." Click the card and select redeem, filling out any prompted fields.

  3. Next, we require the Signature Redemption card to be returned to Kolex to claim the reward. We can provide a return address in either the EU or the US. We recommend you ship it tracked to ensure it arrives safe and not lost in the mail

  4. Finally, please send an email to [email protected] with the following shipping information:

  • Shipping Name:

  • Shipping Address Line1:

  • Shipping Address Line2:

  • Shipping City:

  • Shipping Zip:

  • Shipping Province/State:

  • Shipping Country:

  • Phone Number:

    We are currently working with the manufacturer on packaging the signatures. We are targeting November shipments for these Signatures but will provide updates accordingly if the timeline is improved. If you have any questions, please reference our FAQ found here:

    Congratulations!!

Did this answer your question?